A "no risk" replace or return policy on every beginner guitar we sell
Because we focus on helping you select the best beginners' guitar we want you to shop with confidence. That is why we offer an exclusive "no questions asked" 28 day "Right Beginner Guitar" guarantee.
The Right Beginner Guitar Guarantee
If any guitar is found to be unsuitable, for any reason, the Beginner Guitar Shop will replace it with a more suitable option, or , in the case of no suitable replacement, refund the initial cost of the guitar.
This guarantee is valid only if the original purchase is returned in its original condition to the Beginner Guitar Shop. The condition of the returned guitar is critical. This is because we only sell brand new beginner guitars in 'mint' condition, we are not in the second-hand guitar selling business.
When possible the Beginner Guitar Shop will replace the original purchase with a more suitable beginner acoustic guitar. This will require a certain amount of communication between both parties to establish the genuine reason/s for the return of purchase and how best to alleviate them. The buyer will be responsible for the difference in the cost of the original and replacement guitar, they will also be responsible for the additional shipping costs.
In cases where no replacement guitar is available from the Beginner Guitar Shop a refund on the cost of the guitar will be given. This amount will be the total purchase price of the beginner acoustic guitar. The cost of shipping will not be refunded.